On Wednesday, Microsoft stated how its employees are listening in on conversations, only when the user has specifically allowed it, so as to improve the voice translation services that Skype and Cortana offer.
Leaked documents and recordings obtained by Motherboard have shown how humans are able to listen to intimate conversations held over Skype.
A report published in a news website, Vice, attacked the U.S. based company by stating that individuals were overhearing conversations on personal matters including weight issues and relationships.
While responding to an AFP inquiry, Microsoft stated how it takes vocal data in order to further develop their voice-based facilities including searches, translations, etc. The company added how they hope to keep their users informed about where and how their data is being utilized so as to ensure transparency.
The company stood its ground when stating that it asks users for permission prior to acquiring their voice data, and ensures their privacy is respected when sharing the data with individuals tasked with improving facilities.
The company added how it only makes use of vendors who meet the privacy criterions in the European law.
Keeping in mind this, and the recent cases involving companies like Google, Apple, and Amazon equipment, show how in spite of the technological growth and the increased goods in the technology market, a lot of work is still needed to ensure consumers how their personal information is safe when they make use of such technologies.
Google stated how it would temporarily stop hearing in on personal chats in the European Union from its Google Assistant following the privacy investigation that recently took place in Germany.
Apple, too, announced the suspension of its ‘Siri grading’ program.